Privacy Policy
Last Modified: May 24, 2024
Introduction
Borderlesscart is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.borderlesscart.com, use our services, or interact with us in any other way. This policy complies with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).
Definitions
"Borderlesscart," "we," "us," or "our" refers to the logistics company Borderlesscart operating under Nigerian laws.
"Website" refers to the Borderlesscart website accessible at www.borderlesscart.com and www.web.borderlesscart.com.
"Services" refers to the logistics services provided by Borderlesscart, including but not limited to importation, exportation, transportation, and related logistics services.
"Goods" refers to any items or products being imported or exported using the services of Borderlesscart. These include but are not limited to electronic appliances, phones, laptops, phone and laptop accessories, phone and laptop parts, human hair, local and foreign brand fashion wear, and home-grown foodstuff.
"User," "you," and "your" refers to anyone who accesses or uses Borderlesscart services, including individuals and businesses.
Acceptance of Terms
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
If you do not agree with any part of these Terms and Conditions, you must not access or use our Website or services.
Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Data
Contact Information such as: Name, email address, phone number, delivery address, Date of Birth.
Identification Information: Passport number, National ID, driver's license, Bank Verification Number
Business Information: Company name, business address, tax identification number.
Technical Data
Device Information: IP address, browser type, operating system, device type.
Usage Data: Information about how you use our website and services using cookies.
Communication Data
Correspondence: Any information you provide when communicating with us, including emails, phone calls, and online chat.
How We Use Your Information
We use the information we collect for the following purposes:
Provision of Services: To provide, operate, and maintain our logistics services
Customer Support: To provide customer support and respond to your inquiries.
Communication: To communicate with you about updates, services, and promotional offers.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To ensure the security of our website and services.
Improvement: To understand how our services are used and to improve them.
Legal Basis for Processing Personal Data
We rely on the following legal bases for processing your Personal Data:
Consent: Where you have given explicit consent for processing your data.
Contractual Necessity: To perform our contract with you or to take steps at your request before entering into a contract.
Legal Obligation: To comply with legal obligations.
Legitimate Interests: For our legitimate interests, provided they do not override your fundamental rights and freedoms.
Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.
Business Partners: Partners with whom we collaborate to provide services.
Compliance and Legal Obligations: Regulatory authorities, law enforcement agencies, or other parties as required by law.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria. If this occurs, we will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, applicable laws, and NDPR and GDPR standards.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, access controls, and regular security assessments.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your data is no longer required, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal data:
Access: To request access to your personal data.
Rectification: To request correction of inaccurate or incomplete data.
Erasure: To request deletion of your personal data.
Restriction: To request restriction of processing.
Data Portability: To request transfer of your data to another service provider.
Objection: To object to processing based on legitimate interests or direct marketing.
Withdraw Consent: To withdraw consent at any time, where processing is based on consent.
To exercise your rights, please contact us at support@borderlesscart.com.
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. You will be notified of any changes through our Website and any other means we deem necessary with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Borderlesscart
Email: support@borderlesscart.com
Phone: +2348178018780
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.